Augusta Precious Metals is another old-timer in the gold IRA industry, and when you visit their website, what stands out most is their commitment to values.
They want to be a lifetime service provider to discerning clients.
These include people who know the value of their savings, enjoy a high degree of financial literacy, and want transparency and accountability from their gold IRA provider. That’s good news for Augusta Precious Metals because they really do live up to that mission statement.
Their website is also well-organized, and they have a wealth of information on gold and silver bullion, as well as gold IRA investing.
Their homepage is clear and easy to navigate, and their articles are informative and well-written. They also offer a blog and an active social media presence.
Customer Service: 5/5
In terms of sheer customer service reputation, Augusta Precious Metals is probably the best in our lineup.
Their initial consultation with a representative is free, the account is easy to create, and they offer 24-hour, lifetime support options. Each department at Augusta is specialized to assist with a different aspect of gold IRA service, so no matter the issue or question that you have – there’s an agent who can work with you.
Moreover, the company prides itself on one-to-one customer interaction, working side by side with an agent whom you’ll get to know during your tenure with the company.
And Augusta intends for that tenure to last as long as you want, even the rest of your life if you so choose. Their customer support options are certainly strong enough to back up that promise.
Expenses and Fees: 4.9/5
Augusta Precious Metals is competitively priced compared to others in the gold IRA company market.
They deal only in gold and silver, and their prices are based on market valuations that can change from one day to the next. Although the company does charge a little more than market value for their services (about a 5% increase), it’s very minimal compared to the quality of service that you receive from them.
Setting up your gold IRA account with Augusta will cost you a mere $50. There’s also a $100 storage fee at their depository and an additional $80 for the custodial fee.
Although these prices are the same as Goldco’s, what’ll really set you back is the $50,000 minimum initial deposit, which is more than Goldco’s $25,000. But you also get a lot of service in return — Augusta intends to provide a lifetime of customer support, and they offer a wide range of IRA services, including IRA rollover.
Storage Options: 4.9/5
Of course, the whole point of a gold IRA is safe storage at a secure depository, and Augusta Precious Metals doesn’t disappoint.
They offer 12 depositories to choose from spread across 10 states, each equipped with a vault, a secure computer network, and an experienced staff of custodians.
Although they’re not directly tied to Augusta (as required by law), each of these facilities is heavily fortified and maintain strict control on who can access the building. Your deposits are insured for up to $1 billion, and, of course, you’re welcome to pay them a visit and see your gold in person whenever you want.
